Bachelor of Science, Experience Design & Management  3.67/4.00

• Pre-Business Student Association, Il Club Italiano. Membership
• Relevant Completed Coursework: ExDM; 300, Creating a Good Life, ExDM 404 Experience Design, ExDM 405 Theories, Frameworks & Careers in ExDM, ExDM 495 Professional Preparation in ExDM, Fin 201 Principles of Finance, Acc 200 Principles of Accounting, IS 110 Spreadsheets & Business Analysis, IS 201 Intro to Management Information Systems, Mkt 201 Marketing Management, ECON 110, Economics Principles & Problems, GSCM 201 Intro to Global Supply Chain Management, GSCM 211 Global Supply chain Management, HRM 391 Organizational Effectiveness, Stat 121 Principles of Statistics (GPA 3.64 / 4.00)
• Relevant Current Coursework: ExDm 350 Experiences in Diversity, Equity & Inclusion, Exdm 415 Experience-Centric Management, ExDM 416 Experiential Marketing, ExDM 302 Hospitality Management

•  Maintained communication with 250+ guests of the President (International, Government and Community leaders)
• Managed student team in preparation for and facilitation of BYU Convocations, Athletic Events and Kickoffs
• Designed new workflow processes to reduce labor hours by 5+ hours per week
• Weekly presentation of upcoming event details to President and Vice-President

•  Developed team member training programs with department managers (Clinical and administrative)
• Evaluated employee engagement across all practices, 100+ employees
• Implemented new patient experience platforms and roll out to regional managers
• Analyzed and provided insights for patient-facing marketing at 8+ dental practices serving 60k patients annually
• Cultivated industry partnerships at a global dental conference with 1k+ attendees
• Collaborated with C-Suite to create presentations, and reporting dashboards

• Crafting curriculum for diverse demographics and delivering memorable artistic experiences at various events
• Organized corporate team-building events and private parties of up to 75 people to spark unity and connection
• Collaborated cross-functionally with various departments to conduct thorough market research and analysis
• Fostered supplier relationships to increase reliability, negotiate favorable contracts, and timely delivery of products
• Experienced event facilitator with a background in leading high-energy creative workshops for diverse audiences

• Demonstrated strong customer relations through exceptional service, understanding needs, and tailored solutions
• Increased customer satisfaction ratings and increased customer loyalty with 25+ customers
• Sustained verbal and non-verbal communication skills to engage with people from diverse backgrounds daily

• Collaborated with the General Manager to examine sales data, identify trends, and construct action plans to drive revenue growth, maximize efficiency, and meet the financial targets of a busy Jersey Mike’s Subs location
• Analyzed key performance indicators (KPIs), such as fill rates, stock turnover, and order lead times, to evaluate supply chain performance and identify areas for improvement while keeping company policies
• Sustained compliance with company and local municipal policies. Procedures, and health and safety regulations
• Assisted in scheduling and controlled labor costs to maintain optimal staffing levels to meet business demands

• Consulted with clients displaying effective communication to provide professional advice and recommendations based on preferences and budget to understand project scope and timeline with over 200 customers
• Coordinated materials, colors, and texture selection to achieve desired aesthetic outcomes within the budget
• Refined eye for detail when inspecting completed work to identify and resolve any imperfections or issues
• Basic Photoshop skills to create and edit customers’ design to prepare for printing and fulfillment
• Led a team of 15 staff members in inventory management tasks, ensuring timely and accurate stock replenishment.
• Maintained awareness of industry trends, emerging technologies, and regulatory changes, adapting accordingly

Volunteer at a local non-profit in Beaverton, Oregon. I helped adults with disabilities take care of horses at local horse farm. One of my responsibilities was to increase engagement of the adults who needed a little more motivation to get started

• Displayed effective problem-solving skills by analyzing complex situations and identifying solutions
• Made informed decisions in a fast-paced and dynamic environment while keeping a positive and open mentality
• Strengthened adaptability skills by navigating different cultural contexts, embracing diversity and overcoming challenges, and remaining resilient in unfamiliar, changing situations

I volunteered weekly with this program to help individuals with special needs learn choreograph to a few songs. I was partnered with my now friend to learn the songs together and perform them together for a winter concert